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SSA Global Appoints Chief Information Officer; Carlos E. Galarce to Assimilate and Manage Expanding IT Infrastructure
CHICAGO --(Business Wire)-- March 31, 2004 -- SSA Global(TM), a leading provider of extended enterprise solutions and services, today announced the appointment of Carlos E. Galarce, as Chief Information Officer reporting to Mike Greenough, president, chairman and CEO.
To address SSA Global's ever-growing IT infrastructure requirements, new CIO Carlos E. Galarce will establish and manage the strategic direction for IT operations. Galarce will ensure successful deployment of employees, processes and technology to integrate worldwide systems to effectively and efficiently serve the company's 3,800 employees, approximately 16,000 customers and an expanding market that is interested in knowing about SSA Global and its solution offerings.
Carlos is a business-savvy CIO with strong operating management experience in building and managing top-performing businesses, with a specialized focus in assimilating systems after acquisitions, said Greenough. His track record of enhancing customer relations and driving IT improvements will be a great asset to SSA Global.
Galarce has had remarkable success in his career, developing and managing IT initiatives for growing companies with global profiles. He brings twenty years of experience and expertise in defining, developing, and delivering IT solutions to meet changing business infrastructure requirements and to support the needs of an expanding internal and external user base. His strategic IT approach will ensure that SSA Global has a technology platform for market-wide communications.
The dynamics, rapid growth and successful business model of SSA Global presents an outstanding opportunity for me, said Galarce. I look forward to strategically and methodically improving on and leveraging the IT system integration currently in process and to preparing the infrastructure that can accommodate SSA Global's continued growth and strengthen our interaction with the market.
Recently at APAC Customer Services, Galarce led the delivery of the infrastructure and client solutions for outsourced Customer Relationship Management and Call Center services. Previously at Sears Roebuck and Co.'s Home Improvement Services (HIS) and Home Warranty business, Galarce was tasked with performing IT due diligence for acquisition targets. He also developed and instituted strategies to support the integration of acquired companies' best-of-breed systems into Sears' infrastructure and he was successful in integrating acquisition business processes with the existing Sears' operating model.
Galarce has held IT positions at Automatic Data Processing (ADP), Electronic Data Systems (EDS) and General Motors. He received his bachelor's of science and master's of science degrees in computer science from the University of Michigan and Wayne State University, respectively. He has also completed the Executive Development Program at Northwestern University's Kellogg School of Management. Galarce has co-authored multiple computer science articles on Artificial Intelligence, Genetic Algorithms and their applications in Relational Databases.
About SSA Global
SSA Global(TM) is a leading provider of extended enterprise resource planning (ERP) solutions for manufacturing, services, and public organizations worldwide. In addition to core ERP applications, SSA Global offers a full range of integrated extended solutions including corporate performance management, customer relationship management, product lifecycle management, supply chain management and supplier relationship management. Headquartered in Chicago, SSA Global has 121 worldwide offices and its product offerings are used by approximately 16,000 customers that represent market-leading companies in over 90 countries. For additional information, visit the SSA Global web site at www.ssaglobal.com.
SSA Global(TM) is the new corporate brand for product lines and subsidiaries of SSA Global Technologies, Inc.
SSA Global, SSA Global Technologies and SSA GT are trademarks of SSA Global Technologies, Inc. Other products mentioned in this document are registered, trademarked or service marked by their respective owners. Forward Looking Statements
These materials may contain forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended. Any statements that are not statements of historical fact (including without limitation statements to the effect that SSA Global or its management believes, expects, anticipates, plans, looks forward and similar expressions) should be considered forward-looking statements. Any forward-looking statements in these materials are subject to certain risks and uncertainties that could cause actual results to differ materially from those stated. Many important factors could cause SSA Global's actual results to differ materially from those expressed in the forward-looking statements made by or on behalf of SSA Global, including, without limitation, the size and timing of license transactions, the effect of economic conditions on the spending patterns of SSA Global's customers, the impact of competitive products and services, the effect of fluctuations in the economy and local currency, the ability of SSA Global to accurately forecast revenue, the ability to maintain adequate cash flow, the ability to maintain a satisfactory credit facility, the relationship between SSA Global and its affiliates and suppliers, the ability to manage costs and expenses, the availability of qualified resources, the ability to develop and enhance products, and other unknown risks including those as may be detailed in other SSA Global filings, reports and releases. SSA Global undertakes no obligation to revise or publicly update these forward-looking statements, whether as a result of new information or otherwise.
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