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Aeromark: Aeromark Tracking Solution Enables Menzies Aviation To Keep
Cargo Moving
(M2 PressWIRE Via Acquire Media NewsEdge)
RDATE:19052008
Bedford -- Aeromark, a leading mobile technology company, today
announced that Menzies Aviation, one of the world's major independent
suppliers of ground handling services to the aviation market, is
successfully deploying Aeromark's Aerotrack vehicle tracking solution
across its airside fleet at London Heathrow. Aerotrack is enabling
Menzies Aviation to accurately monitor Service Level Agreements (SLAs)
and to improve productivity and efficiency.
"Our customer base includes airlines and cargo handling agents all
working to tight deadlines and delays are costly, so they demand that
their cargo is unloaded and loaded as quickly as possible. As a result
it is crucial that Menzies can accurately monitor their SLAs to
determine why delays have occurred," said Lesley Coleman, Operations
Manager, at Menzies Aviation. "Previously we had to manually measure
our SLAperformance by checking truck loading and unloading documents
when they were returned to our central location and there was the
potential for inaccuracies. With Aerotrack we can instantly see where
each vehicle is, who the driver is and how long it has been at a
specific location."
Menzies Aviation, collects cargo from warehouses located both airside
and landside (on airport/off airport) and takes it out to be loaded on
to its customer's planes. "Our vehicles have to be at the right stand,
at the right time," explained Coleman. "When unloading planes our
vehicles must be waiting when the plane arrives at its stand. We
simply cannot allow our vehicles to be in the wrong place at the wrong
time, and if they are, we need to understand why. We needed a tracking
solution that would deliver this capability plus it needed to have
operational tool capabilities that would deliver information to help us
to manage the day to day running of our business."
Aerotrack, a component of Aeromark's Optimatics, which takes
traditional Telematics solutions to the next level, was chosen by
Menzies Aviation. The solution comprises of a mobile data terminal
(MDT) with voice capability allowing connection to ten pre-programmed
telephone numbers. Menzies drivers are issued with identification key
tags which are recognised by the MDT, enabling both the tracking of the
vehicle and identification of individual drivers. Menzies is now able
to monitor exactly when a vehicle arrives and departs from a location,
and to accurately track its position when it is on the move.
"Aerotrack enables us to instantly understand why a SLAhas not been
met. We can see that a vehicle was held at a security checkpoint for
much longer than normal or that a vehicle arrived at a stand on time
but that the plane was delayed or that it arrived at the warehouse but
had to wait for the cargo to be loaded," Coleman added. "Aerotrack
allows us to more accurately monitor when a vehicle has cleared a job,
and is available for the next one, which has helped us to increase our
productivity and efficiency as we have reduced the amount of time our
vehicles are idle.
Aeromark was the obvious choice for Menzies as it has been deploying
its tracking solutions for its landside fleet since 1997. "I was given
a demonstration of how Menzies was using the latest version of the
Aeromark solution to track our vehicles which deliver and collect cargo
from warehouses located at London Heathrow to and from other
UKairports," said Coleman. "Our existing strong relationship with
Aeromark made it very easy to work with them on the unique additional
requirements of an airside solution. For example we did not need
mapping that detailed road names, we needed the location of stand
numbers."
An important feature for Menzies Aviation was the ability to build into
the software a Lights On' warning' to be triggered when the ignition
is turned off, to prevent vehicles becoming totally immobile as a
result of a flat battery. Stranded vehicles can cause serious delays
to aircraft by blocking stands and hampering the operation of the
airport. The Aeromark solution also enables Menzies to monitor airside
speeding events, providing the opportunity for the company to re-train
individual drivers.
"Aerotrack ensures that we have satisfied customers as we are able to
keep their cargo on the move and get their planes back in the air as
quickly as possible," concluded Coleman.
About Menzies Aviation
Menzies Aviation is one of the world's major independent suppliers of
ground handling services to the aviation market providing passenger,
ramp and cargo services for many of the world's leading airlines and
some of the busiest international airports. The division employs some
14,500 people across the world, operating at some 122 airports in 28
countries servicing more than 500 aviation customers.
About Aeromark
Aeromark is a provider of mobile technology and the next level of
telematics, Optimatics. Aeromark's are the only systems to gain the
status of a Branded Solution for Orangeand Preferred Telematics Partner
for Vodafone. Aeromark's Optimatics is a powerful new technology
platform specifically designed for companies with field-based staff.
Based on a simple ASP model with an intelligent interrogation engine at
its core, Optimatics combines complex data feeds from Aeromark's
telematics systems with its own and other third party solutions to
deliver previously unattainable analysed data. Access to this new data
helps organisations to reduce operating costs, optimise productivity
and increase customer service levels. Aeromark also offers end-to-end
support to its customers and its systems are warranted for life.
CONTACT: Sarah Chidgey, Aeromark
e-mail: sarah.chidgey@essential-communications.com
Hannah Curtis, Aeromark
e-mail: hannah.curtis@essential-communications.com
Essential Communications Ltd
Tel:+44(0) 163 54 3967
WWW: http://www.essential-communications.com
Menzies Aviation
WWW: http://www.menziesaviation.com
((M2 Communications Ltd disclaims all liability for information
provided within M2 PressWIRE. Data supplied by named party/parties.
Further information on M2 PressWIRE can be obtained at
http://www.presswire.net on the world wide web. Inquiries to
info@m2.com)).
Copyright ? 2008 M2 Communications Ltd.
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